ABOUT GYM-WORX
Your Fitness Equipment Partner
Founded by fitness club directors and trusted by facilities nationwide, Gym-Worx delivers comprehensive installation, maintenance, repair, and relocation services for commercial fitness equipment. From our Baton Rouge headquarters to clients across the country, we keep your equipment performing at its best—so you can focus on serving your members.
Gym-Worx
About Us
Our Story
From Local Beginnings to Nationwide Service
Gym-Worx LLC was founded in 2010 as The Gym Doctor by two fitness club directors who were frustrated with constant equipment failures disrupting member satisfaction. Faced with dangerous cables, loose bolts, worn belts, and faulty electronics, they taught themselves how to diagnose and repair fitness equipment of all types.
Word of their skill spread quickly, and they soon expanded to service all seven clubs in their network. In 2011, they earned their initial manufacturer-certified technician training. As demand grew and to avoid a national naming conflict, the company rebranded to Gym-Worx, LLC in 2012.
Today, Gym-Worx operates from a 7,000 sq. ft. warehouse and office in Baton Rouge, LA, providing comprehensive fitness equipment services to facilities nationwide. Our offerings include:
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Equipment diagnosis and repair (warranty and non-warranty)
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Preventative maintenance programs
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New equipment installations
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Equipment relocations
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Full servicing of cardio and strength equipment
We work with all major equipment brands including Life Fitness, Octane, Star Trac, Matrix, Cybex, Precor, Free Motion, Body Masters, True, SportsArt, Nautilus, and more.
Our Mission
Service That Puts Your Facility First
Our mission is to help fitness facilities keep their equipment operating at peak performance by providing fast, reliable, and expert service. We believe in clear communication, timely scheduling, and building strong relationships with our customers, delivering every service with professionalism, friendliness, and care.
Gym-Worx LLC began as a local, club-specific repair and service company known as The Gym Doctor in 2010. The founders were two club directors whose major issue in their facilities was member satisfaction with broken, improperly functioning, and worn equipment. With issues such as frayed and dangerous cables, missing pins, loose bolts, and squeaking pulleys, the strength equipment needed constant attention. And on the cardio side, along with units which were totally out of service, there always seemed to be loosened and worn belts, non-working sensors and motor functions, cracked housings, and missing screws, all of which combined to create headaches on a daily basis.
They began to research and learn about the specific equipment in their own clubs and soon found they had a great knack for diagnosing and repairing all types of fitness equipment. Word spread quickly to other clubs and soon they were servicing equipment in all 7 clubs in their chain. The club owners were impressed enough to send them to their initial tech training certification programs in 2011 and The Gym Doctor was born.
As the company began to provide services to other local fitness facilities, a national parts company mistakenly mixed up The Gym Doctor in Louisiana with a ‘Gym Doctor’ in California. So in mid-2012, with long range goals in mind, the company made a strategic decision to change the company to Gym-Worx, LLC.
Gym-Worx is based in Baton Rouge, LA in a 7000 sq ft office/warehouse capable of housing a multitude of equipment for service and/or distribution. Company services include diagnosis and repair (both warranty and out of warranty service), preventative maintenance plans, installations, relocations, and anything else that a fitness facility may need assistance with in the area of cardio or strength equipment. The Gym-Worx technicians have experience with all brands of equipment including, but not limited to, Life Fitness, Octane, Star Trac, Matrix, Cybex, PreCor, Free Motion, Body Masters, True, Sports Art, Nautilus, and many others.
Realizing the plight of club owners and directors with regard to keeping equipment serviced and operational, customer service is a major theme at Gym-Worx. Service calls are scheduled promptly and requests can be made by phone or by submitting a simple ‘Service Request Form’ on the website which is then transmitted immediately to the Gym-Worx team. Technicians are professional, friendly, and are encouraged to establish personal relationships with customers.
It is a goal of Gym-Worx to have all customers feel confident and completely at ease with requesting assistance for issues they may have. Estimates are provided, and there is always personal communication, on every visit, between the facility staff and the Gym-Worx techs.
New Installation
At Gym-Worx, we deliver seamless, professional installation of commercial fitness equipment for gyms, hotels, apartment complexes, corporate wellness centers, military bases, country clubs, cruise ships, and more. Our certified technicians and project managers ensure every installation is handled with precision, safety, and efficiency—no matter the size or complexity of your facility.
